I must say that Alpha Moving is one of the best moving companies out there!! I have moved several times with different companies and I have never used a company more efficient, prompt, courteous and professional. The entire staff is committed to satisfying the needs of the customer and they truly stand by their word.
From my initial phone call to receive my estimate the staff was very helpful and determined to satisfy my needs. My sales rep, Andrew Holovko, was very persistent to sending an on-site estimator to my home (which was never offered to me from any other company) even though I explained to him that I have moved several times before and it wasn’t necessary. He told me that not every mover charges the same and that his company preferred to send out an estimator so there would be no surprises on my moving day.
After agreeing to schedule the visit with one of his colleges I knew Alpha was the right company for me. The estimator, John Lyons, came to my home, brought me a brochure with recommendation letters and a certificate from the Better Business Bureau stating that they were an accredited company. Mr. Lyons was very knowledgeable, informative, professional and helpful throughout the entire visit. He explained how the movers would come to my home and disassembles all of my furniture, wrap up everything with quilted pads for protection while in transit, bring everything to my new location and set everything up for me. Since I wasn’t moving far I had asked him if I had to pack my 46 inch flat screen TV and he told me it must be packed in a box. I was a little skeptical in regards to the packing because I have moved several times before and I have never needed to pack my TV in a box. However, I felt comfortable with Andrew and John up to this point so I figured packing the TV for $ 25 seemed reasonable considering I paid almost $1,000 for it and it’s better to be safe than sorry.
On moving day, Alberto’s crew was absolutely magnificent!!! They brought floor protection because I had new carpets laid and it snowed the night before. He walked with me through every room and went over all of the charges ahead of time while his crew began to disassemble my furniture. Being a single mother I usually tend to be a little weary when the movers come to my home because I don’t like to feel obligated to pay for things that I shouldn’t have to nor do I like to feel threatened. Let me tell you that these guys are absolutely the most courteous and respectful group of movers I have met thus far!!
I would definitely recommend Alpha Moving to anyone and everyone who needs a professional mover. The price was a little more expensive than other companies I have used in the past and more than the estimates I had currently received but it was money well spent and worth every penny!!!!!
Thanks for Everything!!!! (If I ever move again, which I probably will since I’m transferred every couple of years I will definitely call you guys again!)